Effective Date: 6 Aug, 2025
Privacy Policy – Your Data, Our Responsibility.
At Pathami, we are dedicated to protecting your personal information and upholding your privacy with the highest standards. We are committed to being transparent about how we collect, use, store and share your data across our platform. Whether you’re a student, parent, teacher or administrator. we handle all information with care and responsibility to ensure it is used only for its intended educational and operational purposes. Our privacy practices are built to support a safe, secure and trustworthy digital environment for all our users.
1. Information We Collect
1.1. Personal Information
We may collect the following information:
- Name, email address, phone number and contact details.
- Student information: academic performance, attendance, class schedules and transportation details.
- Parent/guardian names and contact information.
- Institution details for school administration.
1.2. Usage Information
We collect non-personal data such as:
- Device type, IP address, browser type, operating system.
- Site usage patterns and feature interactions.
1.3. Payment Information
- Billing details and payment methods for paid institutions.
- All transactions are processed via secure third-party providers.
2. How We Use Your Information
2.1. To Provide Our Services
- Manage user accounts and provide technical support.
- Deliver school management tools and user dashboards.
- Enable communication between school, parents, students and staff.
2.2. To Improve Our Platform
- Analyze usage to enhance functionality and performance.
- Collect feedback to guide product development.
- Generate anonymized reports for clients and internal use.
2.3. For Communication
- Send account updates, system notifications or service changes.
- Deliver support or respond to user inquiries.
- Share promotional content or newsletters (with consent).
3. Advertising and Free Plan Usage
For schools using Pathami under the free plan, we may display non-intrusive advertisements on the Pathami dashboard and related pages.
To deliver relevant ads, we may use non-personal usage data such as:
- Device type, browsing patterns within the platform and general engagement behavior.
Note: No sensitive student or parent data is used for third-party advertising. Advertisements are managed internally and are limited to educational or service-related offerings.
4. Data Sharing and Disclosure
4.1. Third-Party Services
We may share information with trusted vendors who assist in operating our services (e.g., payment processing, analytics, hosting). These partners are required to follow strict data privacy agreements.
4.2. Legal Compliance
We may disclose data if required to comply with a legal obligation, enforce our terms or protect our users’ rights and safety.
4.3. Business Transfers
In the event of a merger, acquisition or asset transfer, user data may be part of the transaction, with continued protection under this policy.
5. Data Security
We implement industry-standard measures to secure data, including:
- Data encryption, secure servers, access controls.
- Regular vulnerability checks and system updates.
In the event of a data breach, we will notify affected users and act swiftly to minimize any potential harm.
Disclaimer: Pathami is not liable for data misuse arising from a client institution’s own internal practices or unauthorized user actions.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined here. Upon account termination, data will be deleted securely upon formal request, in accordance with our retention policy.
7. Children’s Data
Pathami handles children’s data strictly for academic purposes. Such data is submitted by educational institutions and used solely to support learning, performance tracking and communication within the school environment.
8. Your Rights
You have the right to:
- Access your personal data.
- Correct or update your information.
- Request data deletion through your school or by contacting us directly (subject to verification and legal obligations).
9. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our platform implies agreement to the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
[email protected]
+977-9767281276
www.pathami.com
By using Pathami, you agree to our Privacy Policy and Terms of Service. We are committed to safeguarding your data and delivering a secure digital experience.